iTrustCapital Sign In

Introduction

iTrustCapital lets you manage a self-directed retirement account (IRA) that includes cryptocurrencies and precious metals. Signing in to your account is your gateway to overseeing contributions, rollover transfers, investment performance, and withdrawals. But because these are retirement assets, security and regulatory compliance are integral to every login.

iTrustCapital implements several layers of protection, including Two-Factor Authentication (2FA), identity verification calls for withdrawals, secure asset custody by a qualified third party, cold storage, and best‐practice credential handling. :contentReference[oaicite:0]{index=0}

Account Structure & Custody

Qualified Custodian: Fortress Trust

The crypto and metals you invest in via your IRA are held not by iTrustCapital itself but by a regulated third party — Fortress Trust, a state-chartered trust company. It acts as the Qualified Custodian, meaning assets are held in the client’s name for their benefit, under strict regulation. :contentReference[oaicite:1]{index=1}

Asset Storage & Security Technologies

• Cold storage: the bulk of cryptocurrency assets are stored offline to reduce exposure to online attacks. :contentReference[oaicite:2]{index=2}
• Multi-Party Computation (MPC): cryptographic methods used to secure custody providers, reducing single points of failure. :contentReference[oaicite:3]{index=3}
• Trusted providers: iTrustCapital and Fortress Trust utilize well-known and audited providers such as BitGo and Fireblocks. :contentReference[oaicite:4]{index=4}
• Insurance & Audits: providers have SOC 2 Type II certifications and commercial crime insurance. :contentReference[oaicite:5]{index=5}

Login & Security Features

Two-Factor Authentication (2FA)

A key security measure. When you sign in, you are required to use 2FA in addition to your password. This prevents unauthorized access even if someone gains your password. :contentReference[oaicite:6]{index=6}

Device Trust & Remembering Browsers

When setting up 2FA, there is an option: “We won’t ask you to verify your account with time-based OTP on this browser for the next 30 days.” If you select this, that device may not prompt for 2FA every single login. :contentReference[oaicite:7]{index=7}

If you want maximum security, decline that option so that 2FA is required every time, even from known browsers. :contentReference[oaicite:8]{index=8}

Password Practices & Credential Hygiene

It is strongly recommended to use a strong, unique password. Using a password manager helps generate and store complex passwords and avoid reuse across services. :contentReference[oaicite:9]{index=9}

Verification Calls for Withdrawals

For added protection, when withdrawing funds from an IRA, iTrustCapital may require identity verification calls or even video verification. This helps ensure that the person requesting withdrawal is indeed the account holder. :contentReference[oaicite:10]{index=10}

Sign-In Flow: What to Expect

1. Open the Official iTrustCapital Site — Navigate to itrustcapital.com. Look for the “Sign In” or “Login” button. Always confirm that the URL is correct (especially checking for typos or phishing clones).
2. Enter Your Credentials — Type in your registered email or username and your password. Ensure correct capitalization and special characters.
3. Two-Factor Authentication Prompt — If 2FA is enabled, you will be asked for a code from your authenticator app or other 2FA device.
4. Trust Browser / Device Option (if offered) — You may be shown an option to “remember” this device/browser to reduce future 2FA prompts. Choose according to your security preference. :contentReference[oaicite:11]{index=11}
5. Access Dashboard — After correctly completing login and verification, you'll enter your account dashboard. Here you can see balances, investment performance, metals/crypto IRAs, transaction history, etc.
6. Logout / Secure Sessions — On shared computers, always log out. Review active sessions/devices in your account settings if suspect activity.

Managing Your Retirement Investments via Dashboard

Once signed in securely, you can manage all aspects of your retirement investments with iTrustCapital. This includes funding your IRA, rolling over existing employer-sponsored plans, converting between IRA types (where allowed), buying or selling cryptocurrencies or precious metals, and reviewing your performance. :contentReference[oaicite:12]{index=12}

Funding & Rollovers

• Initiate rollovers from 401(k), 403(b), 457(b), or other employer plans. These often involve instructions sent to your previous institution, which may use checks/wires. Expect processing times of several business days up to a few weeks. :contentReference[oaicite:13]{index=13}
• Cash contributions: you can add cash to your IRA up to the IRS maximums based on your tax filing type and age. :contentReference[oaicite:14]{index=14}

Asset Selection

Inside your dashboard, you’ll see supported cryptocurrencies and precious metals. You choose among those approved assets. Asset availability may change, and there are liquidity/market factors to consider. :contentReference[oaicite:15]{index=15}

Performance & Reporting

View historical transactions, crypto price movements, metals market trends, as well as account performance relevant to your retirement of assets. Statement generation and account reports may also be available depending on your account preferences.

What to Do If You Can’t Sign In

Forgot Password

Use the “Forgot Password” link on the sign-in page. You’ll receive an email with steps to reset your password. Have access to your registered email account. Be sure after resetting to use a strong, new password. :contentReference[oaicite:16]{index=16}

2FA Not Working / Device or Code Issues

Common causes include: device clock out of sync, using a different 2FA device, or having chosen the option to “trust this device/browser” so 2FA is not prompted every time. If malfunctioning, disabling and re-enabling 2FA can help. Also contact support. :contentReference[oaicite:17]{index=17}

Account Activity Concerns or Security Alerts

If you see unexpected login attempts, password reset emails you didn’t request, changes to your email or beneficiary, contact iTrustCapital support immediately. The extra verification layers like video calls help prevent unauthorized withdrawals. :contentReference[oaicite:18]{index=18}

Privacy, Compliance & Regulatory Aspects

iTrustCapital is a software platform that enables crypto and metals inside retirement accounts, but it is *not* itself a broker, trust company, or investment advisor. The custody is handled via Fortress Trust, which is regulated. :contentReference[oaicite:19]{index=19}

USD cash funds are held via FDIC-insured bank arrangements (e.g. through partner banks) to protect cash balances against bank failure. :contentReference[oaicite:20]{index=20}

Best Practices & Security Checklist

• Enable 2FA and keep your authenticator app secure.
• Use a strong, unique password (long + mix of character types).
• Do *not* reuse passwords across accounts.
• Don’t use public/unsecured WiFi for sensitive login operations.
• Periodically review account preferences: update email, mailing address, beneficiary info if needed. :contentReference[oaicite:21]{index=21}
• Secure your devices: OS updates, secure browsers, anti-malware.
• Backups & records: keep track of rollover instructions, contribution limits, and performance.
• Be aware of phishing — always verify you’re on the official iTrustCapital website before entering credentials. :contentReference[oaicite:22]{index=22}

Summary & What Makes Sign-In Important

Signing in to iTrustCapital isn’t just about accessing your account; it’s about accessing your retirement future. The platform combines many safeguards — qualified custody, 2FA, identity verification, secure asset storage — to protect your investments whether they are crypto, metals, or cash. :contentReference[oaicite:23]{index=23}

By following secure sign-in workflows and applying good practices (strong passwords, device security, careful verification), you can ensure your IRA remains under your control, and avoid common pitfalls.